Microsoft 365
Business Voice
Microsoft 365 Business Voice is a cloud-based telephony solution in Microsoft Teams that offers simplified communication and collaboration through a single app. By combining Microsoft Teams and Microsoft 365 together it saves time, improves business performance, and reduces costs by using one app for calls, chats, and meetings. With enterprise grade communication Microsoft Teams has a 99.99 uptime SLA. Lastly, it provides the best mobile-first experience. Empower employees in remote, in-office, or hybrid work environments with the flexibility of Teams Phone and devices that fit the way you work.
Why Choose Microsoft Business Voice as your Cloud Business Phone
Secure and Reliable Support
99.9% uptime guarantee.
Scalability and Flexibility as Required
You can add up to 300 users per tenant.
Unify Communications
All communications under one Microsoft Umbrella.
Answer Calls on the Go
Install the mobile app to make and receive calls in any location.
Built-in Security and Compliance
Multi-Factor Authentication, and encryption of data in transit and rest.
Simplified Cost
Pay for all of your technology cost in one bill.
Microsoft 365 provides clients with the following services
Auto Attendants
Create a menu system that enables external and internal callers to locate and place or transfer calls to company users or departments in your organization.
Call Queues
Configure how call queues are managed for your organization: for example, set up greetings and music on hold, search for the next available call agent to handle the call, and so on.
Music on hold
Plays default music defined by the service or custom music uploaded by the tenant administrator when an external call from the Public Switched Telephone Network (PSTN) is placed on hold.
Call answer/initiate (by name/ and number)
Answer inbound calls with a touch, and place outbound calls either by dialing the full phone number or by clicking a name in the client.
Call Forwarding Options and Simultaneous ring
Set up forwarding rules so calls can go with them anywhere, or calls can be forwarded to colleagues or to voicemail.
Integrated dial pad
Dial by name or by number anywhere in the search bar and in the dial pad, speeding up the process of making outbound calls.
Voicemail
Receives a voicemail, it is delivered to their Exchange mailbox as an email with the voicemail message as an attachment. Users can listen to their messages on their certified desktop phone, and on all Teams or Skype for Business applications.
Microsoft 365 provides clients with the following services
Auto Attendants
Create a menu system that enables external and internal callers to locate and place or transfer calls to company users or departments in your organization.
Call Queues
Configure how call queues are managed for your organization: for example, set up greetings and music on hold, search for the next available call agent to handle the call, and so on.
Music on hold
Plays default music defined by the service or custom music uploaded by the tenant administrator when an external call from the Public Switched Telephone Network (PSTN) is placed on hold.
Call answer/initiate (by name/ and number)
Answer inbound calls with a touch, and place outbound calls either by dialing the full phone number or by clicking a name in the client.
Call Forwarding Options and Simultaneous ring
Set up forwarding rules so calls can go with them anywhere, or calls can be forwarded to colleagues or to voicemail.
Integrated dial pad
Dial by name or by number anywhere in the search bar and in the dial pad, speeding up the process of making outbound calls.
Voicemail
Receives a voicemail, it is delivered to their Exchange mailbox as an email with the voicemail message as an attachment. Users can listen to their messages on their certified desktop phone, and on all Teams or Skype for Business applications.